Forms › Billing › Credit Note
↩️ Credit Note
Use a credit note to reduce what a customer owes on an invoice you already issued – never edit or delete the original invoice.
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How to use
- Enter your business and the customer.
- Reference the original invoice number and date, and choose a reason.
- List the items or amounts being credited, with the same tax rates as the original.
- Download the PDF and send it with an updated statement.
Tip: More → Fill with sample data shows a finished example. More → Save my business details pre-fills your name, logo and payment info on every form.
Frequently asked questions
Credit note or refund?
A credit note records the reduction. You can then refund the money or let the customer use the credit on a future invoice.
Do I include tax?
Yes, credit the tax at the same rate charged on the original invoice so your tax records balance.
Related forms
Guide: Invoice vs. receipt vs. estimate – which do you need?