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↩️ Credit Note

Use a credit note to reduce what a customer owes on an invoice you already issued – never edit or delete the original invoice.

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How to use

  1. Enter your business and the customer.
  2. Reference the original invoice number and date, and choose a reason.
  3. List the items or amounts being credited, with the same tax rates as the original.
  4. Download the PDF and send it with an updated statement.

Tip: More → Fill with sample data shows a finished example. More → Save my business details pre-fills your name, logo and payment info on every form.

Frequently asked questions

Credit note or refund?

A credit note records the reduction. You can then refund the money or let the customer use the credit on a future invoice.

Do I include tax?

Yes, credit the tax at the same rate charged on the original invoice so your tax records balance.

Related forms

Guide: Invoice vs. receipt vs. estimate – which do you need?